Help & Support

Questions, bugs or ideas? Email planshelper@gmail.com and we'll reply within two business days.

Common questions

Why does a place say "Hours not available"?
Some map sources don't share opening hours. Plans won't guess, so check with the place before you go.

Why is a price marked "Estimated"?
When a place only lists a price level ($, $$, $$$), Plans shows a typical range for that level and labels it as an estimate.

Do my friends need the app?
No. They can open your plan link in any browser and tap I'm in, Maybe or Can't make it.

Can friends suggest a different spot?
Yes. On the plan link they can type a place they'd like to go. The host sees it in the app and can add it to the plan or dismiss it.

How do I change a time or mark a reservation?
Tap the time on any stop. Set the time you want, or turn on "I have a reservation" so everyone sees it. Plans re-times the rest of the night and won't allow clashes.

Can I use Plans without sharing my location?
Yes. Type a city, ZIP code or address instead. You can switch between precise, approximate and manual location in Profile.

How do I delete my data?
In the app, go to Profile, then Your data, then Delete my account and data. This removes everything from your iPhone and our server.